AI Sales Assistant for Your Ecommerce Store
Turn website visitors into customers with 24/7 AI-powered support. Answers product questions, recommends items, and captures leads automatically. Set up in 2 minutes.
No credit card required
Features
From setup to scale — everything you need to automate ecommerce customer support and boost sales.
2-Minute Setup
Paste one script tag on your website. Your AI chatbot is live instantly — no coding required.
Trained on Your Data
Upload your FAQ, product catalog, or knowledge base. The AI learns your business and answers accurately.
24/7 AI Support
Never miss a customer question. Your AI sales assistant works around the clock, even while you sleep.
How It Works
Get your AI chatbot live in 3 simple steps.
Sign Up
Create your free account in seconds
Add Your Data
Paste your FAQ, product info, or knowledge base
Embed on Website
Copy one script tag — your chatbot is live
Pricing
Simple, transparent pricing. Start free. Upgrade as you grow.
Starter
- 1,000 messages / month
- 2 chatbots
- Conversation history
- Email support
Growth
- 5,000 messages / month
- 5 chatbots
- Priority support
- Custom branding
Pro
- Unlimited messages
- 10 chatbots
- Dedicated support
- API access
- White-label
FAQ
Common questions about Optivio Chatbot.
How does Optivio Chatbot work?
Optivio Chatbot uses AI (GPT-4o) trained on your store's data — FAQ, product descriptions, policies. When a visitor asks a question, the AI answers instantly using your knowledge base. It can recommend products, capture leads, and guide customers toward a purchase.
Do I need coding skills to set it up?
Not at all. Sign up, paste your product info or FAQ, and copy a single script tag onto your website. The chatbot is live in under 2 minutes. Works with Shopify, WordPress, Wix, or any website.
Can I customize the chatbot's appearance?
Yes. You can pick a widget color, set a custom system prompt to control the bot's personality, and on paid plans you can remove the 'Powered by Optivio' branding for a fully white-label experience.
What happens when I hit my message limit?
Visitors will see a friendly message that the store's chat limit has been reached. You can upgrade your plan anytime from the dashboard to get more messages — no downtime.
Is my data secure?
Absolutely. All data is stored in Supabase with Row Level Security. API endpoints are rate-limited and inputs are sanitized. You can also restrict your chatbot to specific domains using the allowed domains whitelist.
Can I see what visitors are asking?
Yes. The dashboard shows every conversation with full message history, timestamps, visitor names, and emails. You can also view captured leads in a dedicated leads section.
Watch how it works (2 min)
Try It Yourself
Click the chat bubble in the bottom-right corner to see the AI chatbot in action.
This is a real AI chatbot powered by Optivio. Ask it anything about our service — it's trained on our knowledge base.